![]() ![]() Virtual Visits provide a live consultation between a doctor and a member for many non-emergency medical issues and behavioral health needs. and may not be used without written permission.īlue Cross ®, Blue Shield ® and the Cross and Shield symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. Virtual Visits, powered by MDLIVE Members have access to Virtual Visits, 24 hours a day, seven days a week. MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc. Visit your primary care doctor or specialist via Telehealth Your doctor may offer remote care visits via telephone, e-mail, or video chat. MDLIVE operates and administers the Virtual Visit program and is solely responsible for its operations and that of its contracted providers. Telehealth and Telemedicine give you the option of having a virtual doctor visit by telephone, email or video chat for various conditions. MDLIVE physicians reserve the right to deny care for potential misuse of services. MDLIVE does not prescribe DEA-controlled substances, non-therapeutic drugs and certain other drugs that may be harmful because of their potential for abuse. MDLIVE does not guarantee that a prescription will be written. MDLIVE is not an insurance product nor a prescription fulfillment warehouse. MDLIVE operates subject to state regulations and may not be available in certain states. Virtual Visits are subject to the terms and conditions of your benefit plan, including benefits, limitations, and exclusions. Service availability depends on location at the time of consultation.Ģ Virtual Visits, Powered by MDLIVE may not be available on all plans. Behavioral health service is limited to interactive audio/video (video only), along with the ability to prescribe in all states. Non-emergency medical service in Arkansas is limited to interactive audio/video (video only) for initial consultation, along with the ability to prescribe. Non-emergency medical service in Idaho, Montana and New Mexico is limited to interactive audio/video (video only), along with the ability to prescribe. Check your cellular data or internet service provider’s plan for details. You’ll only see this if you have the Virtual Visit benefit and an MDLIVE doctor offers the care you need.ġ Internet/Wi-Fi connection is needed for computer access. When you log in and use our Provider Finder Find a Cost tool, an MDLIVE box result may appear at the top of your provider list. You can meet with the next available professional or make an appointment. Click the Schedule a Virtual Visit button and sign up on MDLIVE's website.Select the Virtual Visits link under the page's Find Care title 2 Virtual Visits: Services provided by Highmark in-network providers within the scope of their license, deemed appropriate using their medical judgment, and.On the BAM homepage dashboard, select Find All Care under Find Care.Log in to Blue Access for Members SM (BAM SM).They can also write and send prescriptions (when appropriate) to a nearby pharmacy. MDLIVE's doctors and therapists can treat many non-emergency medical and behavioral health conditions, like: General Health ![]()
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